Privacy Policy

Privacy Policy – Averro 

Averro values the privacy and protection of its customers’ personal information.
This Privacy Policy explains how personal data is collected, used, disclosed, and safeguarded in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website and services, you agree to the practices described in this policy.

1. Collection of Personal Information

Averro collects personal information necessary to provide an optimal shopping experience.
This information may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Purchase and order history

We may also collect non-identifiable data (such as browser type or device information) for analytics and website improvement purposes.

2. Use of Personal Information

Personal data is used for the following purposes:

  • Processing and delivering orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders, returns, and updates

  • Providing customer service and responding to inquiries

  • Sending promotional messages or product updates (only with customer consent)

  • Improving website functionality, products, and services

Averro will only use personal data for the purposes for which it was collected, unless required or permitted by law.

3. Sharing of Personal Information

Averro does not sell, rent, or trade customer information to third parties.
Personal information may only be shared with:

  • Trusted service providers that help process payments, ship orders, or provide marketing and technical support;

  • Law enforcement or legal authorities if required to comply with Canadian law;

  • When necessary to protect the rights, property, or safety of Averro, our customers, or the public.

All third-party partners are contractually obligated to handle personal data securely and in compliance with privacy laws.

4. Security of Personal Information

Averro implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
This includes:

  • Secure servers and encrypted payment processing (SSL/TLS)

  • Restricted internal access to personal data

  • Regular security reviews and updates

Despite our efforts, no system can be guaranteed 100% secure, but Averro takes every reasonable step to minimize risks.

5. Retention of Personal Information

Averro retains personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law, accounting, or reporting obligations.
Once data is no longer needed, it will be securely deleted or anonymized.

6. Customer Rights

Under Canadian privacy laws, customers have the right to:

  • Access a copy of their personal data held by Averro;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal data, subject to legal obligations;

  • Withdraw consent for data collection or marketing at any time.

Requests can be made by contacting Averro at the email below. We will respond within a reasonable timeframe in accordance with PIPEDA requirements.

7. Cookies and Similar Technologies

Averro uses cookies and similar technologies to enhance your browsing experience and analyze website performance.
Cookies help remember preferences, improve navigation, and personalize content.
You can choose to disable cookies through your browser settings, but some features of the website may not function properly as a result.

8. International Data Transfers

If any personal data is processed or stored outside of Canada, Averro ensures that appropriate safeguards are in place to maintain an equivalent level of protection in compliance with Canadian privacy regulations.

9. Changes to This Privacy Policy

Averro may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a new “Effective Date.”
Customers are encouraged to review this policy regularly to stay informed.

10. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

📧 Email: info@averro.com
🏬 Business Name: Averro
📍 Based in: Ontario, Canada

Averro is committed to protecting the privacy of its customers and using personal information responsibly and securely.