Shipping Policy

Shipping Policy of Averro

At Averro, we are dedicated to providing all our customers with fast, reliable, and transparent delivery.
This Shipping Policy explains our delivery times, shipping process, and related conditions to ensure an enjoyable shopping experience for every customer.

Order Processing Time

Orders are processed within 24 to 48 hours after purchase confirmation.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Delivery Times

Estimated delivery time for most orders is 5 to 14 business days after shipment.
Please note that delivery times may vary depending on your location within Canada and external factors such as customs inspections, weather conditions, or peak seasons.

Free Shipping

Averro proudly offers free standard shipping on all orders across Canada.
This reflects our commitment to providing a seamless and enjoyable shopping experience for our customers.

Shipping Method

All orders are shipped directly from our international supplier network.
This approach allows us to maintain consistent product quality while keeping prices fair and delivery times reasonable.
Each item undergoes a quality check before being shipped to ensure that you receive your order in perfect condition.

Tracking Your Order

Every order includes tracking information so you can monitor your shipment’s progress.
Once your package has been dispatched, you will receive an email with a tracking number and a link to follow your delivery through the carrier’s website.

Questions and Support

If you have any questions about your shipment or need assistance with your order, please contact our customer service team at info@averro.com.
We are happy to help and aim to respond to all inquiries within 1–2 business days.

Delays and Exceptions

While we do everything possible to meet the estimated delivery times, some delays may occur due to factors beyond our control — including customs clearance, postal disruptions, or severe weather conditions.
Averro cannot be held responsible for such delays, but we will always do our best to assist you in tracking and resolving any shipping issues.

Final Note

At Averro, we strive to make every delivery smooth and reliable.
By following this Shipping Policy, we ensure transparency and trust with our valued customers across Canada.
For any additional information, please contact us at info@averro.com.